Direct Geeks Provides Economical And Standard Services!
In addition to providing a drop-off service to our workshop anywhere in Melbourne, we also offer house or office visits. If we come to you, we have to charge a little bit more to cover the cost of transportation and travel time. Even though the majority of clients still seem to prefer in-home visits, leaving your computer or laptop with us can help keep costs down, especially for lengthy tasks like hard drive tests (which can take many hours).
Every business using a network understands the value of obtaining dependable, continuous computer assistance, frequently having discovered this the hard way after being let down by a prior supplier. While large businesses frequently rely on legally binding carrier stage agreements to guarantee that they receive a suitable response from their laptop support agency within a predetermined time frame, this significant fixed cost isn't always possible or desirable for Small and Medium Sized Enterprises.
Plans For Home And Business Users' Assistance
- The cost of a visit can range from $50 to $150, depending on the location and distance.
- Residential clients have to pay $150 per hour plus a $49 same-day service fee, while business clients have to pay an additional $50.
- We will operate in 15-minute blocks, with an hourly minimum charge.
- We charge an additional fee for same-day service, which we refer to as premium services.
- We charge an hourly rate, which can range from $149 to $300 without a long-term commitment.
- Weekend or after-hours appointments will incur additional fees ranging from $50 to $200.
- Any additional costs are borne by the customer for any hardware or software requirements.
- In addition to all labor costs, taxes will be charged.
There is no call-out charge for locations up to 10 kilometers from the service location; otherwise, a $70 call-out fee is charged. All work done for our clients is covered by our "No fix, No pay" guarantee.
The majority of tasks, including troubleshooting printer connectivity, internet connectivity issues, and computer optimization/speeding up, are typically finished in the first hour of being on site.
For both home and business users, prices vary based on the task at hand; feel free to contact us for a free quote at 1300 045 662.